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Terms & Conditions

Personal information

ZEEL PRODUCT owns the ZEELCHEM brand and the zeelchem.online website. We value your privacy; this policy explains how we collect and use data. By using the site you agree to this data handling.

Services overview

When you contact us or place an order we may collect your name, email, phone and other contact details, postal code and business details. We may also record pages visited, links clicked and visit frequency.

Eligibility

  • Services are limited to India.
  • Persons not competent to contract under the Indian Contract Act, 1872, including undischarged insolvents, may not use the site.
  • Users aged 13–17 may use the site only under a parent's or guardian's supervision.

Terms of use & website access

  • You receive a limited, personal licence to access the site.
  • Downloading (other than page caching) or modifying the site requires written permission.
  • Resale, scraping of product listings or prices, data mining and bots are not allowed.
  • Reproducing or framing our content or trademarks, or using our brand name in meta tags, is prohibited without written consent.

Orders & communication

  • Provide accurate and current billing, shipping and GST details with every order.
  • By placing an order you agree to receive order-related calls, messages and emails. You can opt out of promotional messages at any time by contacting us.

Pricing

  • Prices shown are per pack, excluding GST (18%) and transport.
  • The price confirmed on your proforma invoice is the price charged.

Returns & refunds

See our Shipping & Returns and Refund Policy. If non-delivery results from your error (wrong address, unavailability), re-delivery charges are payable by you.

Your obligations

  • Use the site lawfully and provide accurate information, which we may verify.
  • Review product descriptions and safety data before ordering. Products are for industrial use only.
  • Do not post illegal, harassing or obscene content, attempt unauthorised system access, or disrupt others' use.

Governing law and jurisdiction

These terms are governed by the laws of India. Courts at Vadodara, Gujarat have exclusive jurisdiction. Disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated at Vadodara.